Derby

Live the Derby experience at our apartment-style guest house

Your Room Awaits!

Now get ready for a #UniquelyLouisvillianExperience

We are excited to be hosting you during one of the most exciting events in Louisville - the Kentucky Derby!

We are an escape from the traditional hotel experience; offering stylish accommodations in one of Louisville’s hippest neighborhoods. This page is a gathering place for all things Kentucky Derby as well as a way to connect with us directly with any additional questions you may have when booking your Derby stay.

Sincerely, The Innkeeper

Frequently Asked Questions

If there is no front desk, how do I know which room I'm staying in?
Prior to arrival, you'll be provided with email and text confirmations with your unique four-digit code allowing private entry the hotel and your room.

How do I gain access to my room?
Room Information is provided in the confirmation email sent at least 24-hours prior to arrival. Access codes are generated and sent the day of your arrival.

What are the check-in and check-out times?
You may arrange for an early check-in or arrive at our standard check-in time of 4 pm. Our check out time is 10 am, but late check outs are also available.

Is there parking on property?
There is paid parking for $10/night in our secure lot in the back of the hotel, or free street parking.

Is there Wi-Fi?
Yes, Hancock House has complimentary Wi-Fi and login information will be in your guest room.

Can I bring my pet?

Yes! Hancock House is a pet friendly property. A $100 pet fee will be assessed for pets 75 pounds and under. Pets over 75 pounds are prohibited.

Is there shuttle service?
Shuttle service can be arrnaged for an additional fee.

If there is no on-site staff, what do I do if I have questions?
Our team is available 24/7. You'll receive both emails and text messages confirming your reservation, please respond to those threads for the quickest response!

DERBY

Live the Derby experience at our apartment-style guest house

Frequently Asked Questions

If there is no front desk, how do I know which room I'm staying in?
Prior to arrival, you'll be provided with email and text confirmations with your unique four-digit code allowing private entry the hotel and your room.

How do I gain access to my room?
Room Information is provided in the confirmation email sent at least 24-hours prior to arrival. Access codes are generated and sent the day of your arrival.

What are the check-in and check-out times?
You may arrange for an early check-in or arrive at our standard check-in time of 4 pm. Our check out time is 10 am, but late check outs are also available.

Is there parking on property?
There is paid parking for $10/night in our secure lot in the back of the hotel, or free street parking.

Is there Wi-Fi?
Yes, Hancock House has complimentary Wi-Fi and login information will be in your guest room.

Can I bring my pet?

Yes! Hancock House is a pet friendly property. A $100 pet fee will be assessed for pets 75 pounds and under. Pets over 75 pounds are prohibited.

Is there shuttle service?
Shuttle service can be arrnaged for an additional fee.

If there is no on-site staff, what do I do if I have questions?
Our team is available 24/7. You'll receive both emails and text messages confirming your reservation, please respond to those threads for the quickest response!

let's get social

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DERBY

Live the Derby experience at our apartment-style guest house

Frequently Asked Questions

If there is no front desk, how do I know which room I'm staying in? Prior to arrival, you'll be provided with email and text confirmations with your unique four-digit code allowing private entry the hotel and your room.

How do I gain access to my room? Room Information is provided in the confirmation email sent at least 24-hours prior to arrival. Access codes are generated and sent the day of your arrival.

What are the check-in and check-out times? You may arrange for an early check-in or arrive at our standard check-in time of 4 pm. Our check out time is 10 am, but late check outs are also available.

Is there parking on property? There is paid parking for $10/night in our secure lot in the back of the hotel, or free street parking.

Is there Wi-Fi? Yes, Hancock House has complimentary Wi-Fi and login information will be in your guest room.

Can I bring my pet?

Yes! Hancock House is a pet friendly property. A $100 pet fee will be assessed for pets 75 pounds and under. Pets over 75 pounds are prohibited.

Is there shuttle service? Shuttle service can be arrnaged for an additional fee.

If there is no on-site staff, what do I do if I have questions? Our team is available 24/7. You'll receive both emails and text messages confirming your reservation, please respond to those threads for the quickest response!

let's get social

If there is no front desk, how do I know which room I'm staying in?
Prior to arrival, you'll be provided with email and text confirmations with your unique four-digit code allowing private entry the hotel and your room.

How do I gain access to my room?
Room Information is provided in the confirmation email sent at least 24-hours prior to arrival. Access codes are generated and sent the day of your arrival.

What are the check-in and check-out times?
You may arrange for an early check-in or arrive at our standard check-in time of 4 pm. Our check out time is 10 am, but late check outs are also available.

Is there parking on property?
There is paid parking for $10/night in our secure lot in the back of the hotel, or free street parking.

Is there Wi-Fi?
Yes, Hancock House has complimentary Wi-Fi and login information will be in your guest room.

Is there shuttle service?
Shuttle service can be arrnaged for an additional fee.

If there is no on-site staff, what do I do if I have questions?
Our team is available 24/7. You'll receive both emails and text messages confirming your reservation, please respond to those threads for the quickest response!